Just Say It
Automate Order Entry & Messaging with Speech Recognition

   
 

Infinity Conference Bridge

 


The Infinity Conference Bridge feature provides call centers with powerful multi-party conference capabilities. Infinity takes advantage of AMTELCO's powerful XDS switching technology to offer this capability with premium voice quality. Conferences can be created with up to 20 participants and can be created with or without operator assistance.

With Infinity Software Version 5.2, conferences can now be recorded at the request of an operator or conference moderator. The recording may continue for the entire duration of the conference call, regardless of how long the call lasts. The recording is stored as a voice message in the associated Infinity account and can be sent to clients as a WAV file on demand or automatically using eVoiceLink.

 

 
Advantages   Applications
  • Automated conference bridge
  • Operator-assisted conferences
  • Auto recording of entire conference and optional send via eVoiceLink
  • Bridge up to 20 participants per conference
  • Conference moderator passcodes
  • Conference statistics for billing

  • Generate revenue by selling conference services
  • Remote client opportunities
  • Multi-office real estate companies
  • Medical or physician offices
  • Sales conference calls
  • International conferencing
  • Technical and training conference calls
  • Internal company use