Just Say It
Automate Order Entry & Messaging with Speech Recognition

   
 

Cue and Repeat Pop-up Alert

 


Infinity Software Version 5.2 now allows you to enter important information to be displayed to an operator when they connect to a Cue or Repeat call. The important information is displayed in a pop-up alert window to ensure that the operator will read the information. The pop-up alert window applies to repeats set by operators, and cues created by an operator or by a supervisor in the System Schedule.

 
 
Advantages   Applications
  • Ensure that operators are
    aware of special call-handling
    instructions
  • Reduce errors
  • Increase operator efficiency
  • Accelerate training of new
    operators
  • All accounts that continually
    or occasionally require
    special/unique call-handling
    procedures