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eCreator Hosted Services
AMTELCO's Hosted Services virtually eliminates facility installation and
operational costs, while providing you with cutting-edge hosted eCreator
and IVR scripts. AMTELCO's Hosted Services utilize hardware that ensures
fast and accurate transaction processing and reliable Internet connectivity.
Call centers can connect multiple locations and transmit information across
the nation.
The hosting infrastructure is built from award-winning software applications,
ultra-modern call center hardware and proven telecommunications technology,
including state-of-the-art multiple independent connections to the most
reputable Internet access providers, a redundant SONET ring, multiple
uninterruptible power supplies and back-up systems.
Highly trained and certified professionals monitor all the systems. Data
is stored at one of the top data centers in the country where special
measures are taken to ensure that environmental factors including temperature,
humidity, smoke and fire risks are all controlled. Steel and steel-reinforced
concrete and digital security cameras continually monitor and protect
the facility inside and out.
Using our world-class infrastructure makes offering eCreator agent scripts
and IVR applications easier and more cost-effective than ever. Purchase
eCreator and create your own scripts, or have our Professional Services
personnel create the scripts for you.
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