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Automate Order Entry & Messaging with Speech Recognition

Report Creator
Unified Reports includes an optional Report Creator application that allows supervisors to create new custom reports or modify any of the predefined reports included with the Unified Reports package by AMTELCO.

Modifying the predefined reports allows supervisors to take existing reports and customize them to meet their specific needs. Data from multiple reports even can be combined into a single report.

The Unified Reports Report Creator allows supervisors to create new reports or modify existing reports using the built-in Report Creator Wizard or using Crystal Reports® 9.0 tools directly. The wizard steps the supervisor through the process of creating or modifying the report.
The Unified Reports Report Creator makes custom report creation something that every call center can accomplish.

• Create new custom reports
  
• Modify existing reports
  
• Use the Report Creator
  wizard
  
• Blend statistics from peripherals
  into one custom report
  
  

• Provide customers with reports
  designed to meet their needs
  
• Combine reports to provide
  all-inclusive reports to
  customers
  
• Generate revenue through
  custom reports for clients