Infinity will enable your clients to be connected to your center 24-hours a day without any operator intervention. The voice-processing portion of the Infinity will prompt the caller for their name, place them on hold, then announce the caller to your client who is on their cell phone.

Features:
Auto Attendant with Patching
Gives you the option to direct specific client lines or after-hour calls into the auto-attendant. Callers can elect to enter the client's extension or enter the name via touchtones, leave a message in voice mail, or be patched to the after-hours location. Only Infinity has the flexibility to have multiple behaviors for dial out numbers based on date and time. Additionally, the cascading capability allows for numbers to be dialed, should initial connectivity be unsuccessful.

Easy Receptionist Call Handling
Infinity's telephone secretary console as multiple call handling capabilities (three calls per position). AMTELCO's extensive software development for the Executive Suite market allows fewer receptionists to handle greater call volume. With Infinity you will be able to expand your business without having to add additional operator positions.

One Button Record
Infinity's integrated voice processing allows the receptionist to access the voice mail system with the touch of one key. In addition, conversations can be recorded online, or callers can be transferred quickly to your clients' voice mailbox.