Web Supervisor provides management with easy web access to configuration settings, scripting tools, and monitoring features.
MCFARLAND, Wisconsin – October 7, 2025 — Today, Amtelco announced the release Web Supervisor, an application that is designed to give supervisors access to the configuration settings, scripting tools, and monitoring features of the Intelligent Series (IS) v5.7 software from the convenience of a web browser.
Supervisors can easily configure IS from desktop computers, laptops, or tablets without downloading and installing a program. The modern interface makes it simple to leverage the advanced features and options of IS v5.7 without compromising functionality.
Web Supervisor provides web access to:
- Message scripting
- HTML-based info Pages
- Agent and Client configuration
- Intelligent reporting and system scheduling
- Intelligent directories and on-call scheduling
- Monitoring waits and stations
“The Web Supervisor interface is designed with system administrators in mind,” said Chris Bach, Web Supervisor Product Manager. “Some advantages of Web Supervisor are easier script building, it provides a web server only connection with built-in high availability, and offers convenient remote access.”
Supervisors can remotely monitor the IS system and access live data about dispatch jobs, calls, events, and monitor agents’ screens and audio to ensure quality.