![](https://www.amtelco.com/wp-content/uploads/2023/11/hero_on-call.jpg)
On-Call Scheduling
![](https://www.amtelco.com/wp-content/uploads/2023/11/hero_on-call.jpg)
![](https://www.amtelco.com/wp-content/uploads/2023/11/key_on-call-720x740.jpg)
Easy remote access
Staff and contact center operators have access to on-call schedules for accurate enterprise-wide communication. Employees can quickly create, view, and edit on-call schedules from virtually anywhere.
Automated scheduling
Auto Scheduler is web-based and simplifies the process of creating complex on-call schedules by incorporating Shift, Role, and Rule settings to automatically assign resources to your schedules.
Tracking and reporting
A complete audit trail is kept of all schedule updates, who was notified, and at what time. Managers can create quality assurance reports and other custom reports using the data.
![](https://www.amtelco.com/wp-content/uploads/2023/11/AMTELCO_Icons_lr_icon-calendar.png)
Create complex schedules for entire departments in just minutes
Reliable on-call scheduling software can significantly reduce inaccurate information, scheduling errors, and lost time. Call center operators and staff can instantly contact the correct on-call personnel, using their desired contact methods and customize shift schedules from virtually anywhere. Best of all, the software makes on-call scheduling easy to set up and maintain.
- Managers are notified in advance about unfilled schedules.
- Departments and staff in other locations can enter and update their own schedules.
- On-call schedules can be added to personal and mobile calendars.
- Provide separate schedules by location/department/specialty to reduce errors.
- Automated, real-time updates.
- Integrate on-call schedule information with a secure messaging app.
![](https://www.amtelco.com/wp-content/uploads/2023/11/on-call_remote-access-1024x506.jpg)
Easy remote access
Create, view, and edit on-call schedules from virtually anywhere
- Access their on-call assignments.
- Assign or request their own on-call assignments.
- View on-call assignments for a specific day, week, or month.
- Show information about on-call assignments for selected roles.
- Swap shifts with one another.
- Filter schedules in the on-call roster.
- Search for a specific contact or role.
- Search for assigned or unassigned shifts.
- View additional information about daily, weekly, or monthly coverage.
- Save on-call schedules as a PDF.
![](https://www.amtelco.com/wp-content/uploads/2023/11/AMTELCO_Icons_lr_icon-script.png)