When lives are on the line, you need simple, stable, and secure communication.
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State University of New York (SUNY) Upstate Medical University: Integrating with Epic’s Electronic Medical RecordsRead More
“The difference is that you put all the programming and decision making on the back side, so that an operator can be hired and within 12 hours, they’re taking calls.”
“One thing we love about the on-call directory is we can click on a button that highlights only the available staff who are actually on-call at that very moment. It prevents a lot of confusion, especially when an override has been done for last-minute schedule changes.”
“It’s very encouraging that availability, access, responsiveness – all of those things we need when we’re in a maintenance issue – are resolved very quickly by Amtelco. They have done an outstanding job over the years with remote service.”
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“The Amtelco software has given us so much flexibility… we were able to smooth workflow peaks and valleys and went from being overwhelmed with calls, to having improved call metrics.”