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    • Featured Article
    A lab tech uses a tablet to communicate while surrounded by other technology.
    October 8, 2024

    Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology?

    The use of technology in healthcare is a big deal and a big business. The global healthcare IT market is expected to be worth over $886 billion by 2032. However, the ultimate goal of healthcare technology is to improve everything related to the healthcare system—most importantly, patient health. In recent
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    People attend a conference.
    Blog
    October 1, 2024 | Amtelco News

    Upcoming Events

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    Participants of Amtelco's Healthcare Seminar.
    Blog
    September 24, 2024 | Amtelco News

    The Closing Ceremony of Another Successful Seminar

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    A cancer patient getting chemo speaks with a doctor.
    Blog
    September 17, 2024 | Hospital Messaging System

    Overcoming Communication Issues in Healthcare Results in Better Patient Care

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    Cloud server concept.
    Blog
    September 9, 2024 | Cloud Contact Center

    5 Essential Characteristics of the Cloud

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    Blog
    September 5, 2024 | Amtelco News, Secure Messaging App

    miSecureMessages Rebrands to Amtelco Secure Messages

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    A line of call center phone and monitors.
    Blog
    August 27, 2024 | Disaster Recovery, Emergency Notifications

    September is National Preparedness Month

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    Concept of a doctor using AI.
    Blog
    August 20, 2024 | Contact Center Software

    Ethical Considerations of Using AI and Other Technologies in Healthcare Communication

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    People attend a coference.
    Blog
    August 13, 2024 | Amtelco News

    You’re Invited!

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    Blog
    August 6, 2024 | Amtelco News

    Amtelco Healthcare Seminar

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    Blog
    July 30, 2024 | Amtelco News, Healthcare, Secure Messaging App

    Upcoming Changes of miSecureMessages to Amtelco Secure Messages

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    Active Insights uses the power of artificial intelligence to provide detailed call analytics.
    Blog
    July 26, 2024 | Feature Focus, Reporting and Analytics

    The Advantages of Using Artificial Intelligence for Analytics

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    Nurses talk during a patient handoff.
    Blog
    July 23, 2024 | Mobile Workforce, Secure Messaging App

    Supporting Patient Handoff Procedures with Communication Apps

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    Consolidate sensitive information into one secure app to deliver faster genetic testing results!
    Blog
    July 17, 2024 | Healthcare, Secure Messaging App

    Consolidate sensitive information into one secure app to deliver faster genetic testing results!

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    Photo of Guest Blogger, Nick Evans.
    Blog
    July 16, 2024 | Contact Center Software, Operator Consoles, Scripting

    Why Hospital Call Centre Operators Should Be Considered Frontline Workers

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    A trained agent in a hospital contact center handles a speaks to a patient caller.
    Blog
    July 12, 2024 | Healthcare, Operator Consoles

    Send Callers to the Most Qualified Agent Using ACD Skill Groups

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