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    • Featured Article
    Active Insights uses the power of artificial intelligence to provide detailed call analytics.
    July 26, 2024

    The Advantages of Using Artificial Intelligence for Analytics

    Active Insights creates post-call scores using artificial intelligence tools, helping contact center managers quickly evaluate agent performance.
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    All Articles
    Nurses talk during a patient handoff.
    Blog
    July 23, 2024 | Mobile Workforce, Secure Messaging App

    Supporting Patient Handoff Procedures with Communication Apps

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    Photo of Guest Blogger, Nick Evans.
    Blog
    July 16, 2024 | Contact Center Software, Operator Consoles, Scripting

    Why Hospital Call Centre Operators Should Be Considered Frontline Workers

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    A group of medical professionals view a secure message on a tablet.
    Blog
    July 9, 2024 | Mobile Workforce, Secure Messaging App

    Better Communication in Healthcare for Improved Patient Outcomes

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    Room full of people attending a conference.
    Blog
    July 2, 2024 | Amtelco News

    Join Us at These Upcoming Events

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    A doctor with a cell phone uses Amtelco's Smart Paging.
    Blog
    June 28, 2024 | Feature Focus, Healthcare, Hospital Messaging System

    Seamlessly Connect Physicians and Staff Using Amtelco’s Smart Paging

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    Healthcare collaboration
    Blog
    June 25, 2024 | Secure Messaging App

    Transforming Patient Care: Integration and Collaboration Through Secure Messaging

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    Smiling female call center agent
    Blog
    June 18, 2024 | Contact Center Software, Scripting

    7 Benefits of Call Center Agent Scripting Software

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    Reducing Misdiagnoses Using miSecureMessages
    Blog
    June 11, 2024 | Healthcare, Secure Messaging App

    Reducing Misdiagnoses Using Amtelco Secure Messages

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    A doctor holds a sign about safety during National Safety Month.
    Blog
    June 4, 2024 | Contact Center Software

    National Safety Month

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    A contact center operator receives a redirected call.
    Blog
    May 31, 2024 | Contact Center Software, Feature Focus, Healthcare

    Redirect Callers to Help Provide the Best Patient Care

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    Blog
    May 24, 2024 | Secure Messaging App

    Top Five Reasons You Need a Secure Messaging Application

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    Group of people listening to a speaker at a conference.
    Blog
    May 21, 2024 | Amtelco News

    Amtelco’s Upcoming Events

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    A photo of Nancy Beale
    Blog
    May 14, 2024 | Healthcare

    Tech and the Nursing Shortage – An Interview with Nancy Beale

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    A doctor views a mass notification she received on her cell phone.
    Blog
    May 3, 2024 | Emergency Notifications

    Automated, Emergency, and Mass Notifications

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    Efficient Call-Handling Software
    Blog
    April 30, 2024 | Contact Center Software

    Top 7 Call Center Software Tools for Efficient Call-Handling

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