Greg Beale Announces Retirement from Amtelco

After 45 years of dedicated service, a familiar face at Amtelco is preparing to trade service calls for travel, time with family, and days by the pool. Greg Beale, Amtelco’s VP of Customer Operations, and a cornerstone of Amtelco’s customer-centric identity, will be retiring, leaving behind a legacy defined by family, incredible technological evolution, and lifelong friendships.

Greg’s journey with the company began in the summer of 1981 in a rather unconventional way. Between jobs at the time, he teamed up with his future father-in-law to haul a 30-foot Winnebago packed with large, heavy FLCs (First Level Concentrators) to deliver to customers across the United States, from New York City to Los Angeles.

Shortly after helping with deliveries, Greg officially joined Amtelco’s shipping department as a clerk. Over the next decade, he navigated the manufacturing and materials management sides of the business, eventually earning the Amtelco Employee of the Year award in 1990—a milestone made even more special because it was presented by Amtelco’s founder, Mr. C.

In 1991, he transitioned into the support department, where he spent the remainder of his historic career guiding field service, trainers, and implementation. Greg was also the trailblazer for his family at the company, proudly noting, “I was the first Beale. My brothers Kevin and Alan, and cousin Wayne, were hired later. My children and nephews all interned at Amtelco, and some still work here.”

Witnessing 45 years of Amtelco’s history means watching and shaping the entire landscape of communication technology. Greg remembers the days of heavy hardware, copper wires, and sending his staff on planes all over the world to support customers in person.

“Advances in technology have changed the way we do business and allowed us to virtualize everything,” Greg said. “Before remote desktop control allowed our department to troubleshoot from anywhere, I had a team of ‘road warriors’ dispatched across the country to solve critical issues on-site. Back then, we’d have to buy a plane seat for a board, a hard drive, a power supply, or even a chassis. The airlines wouldn’t allow that nowadays.” He remembers the sheer chaos of the late 1990s leading up to Y2K as one of the craziest periods of his career, a time marked by high-stakes logistics.

Through all the frantic airport runs and complex technical challenges, Greg credits the steadfast mentorship of Joe Everly, Retired Amtelco CEO, for helping shape his professional path. Joe, in particular, left a lasting impression on how to approach difficult situations with a level head. “I didn’t ever see Joe get upset. He was always very consistent,” Greg shared. “Joe was fantastic, but he also wanted us to figure out the best solution. He’d support us in every aspect. If we needed backing to make something better, he was all over it. Joe always thought that creating diagnostics within the service department, rather than having to go to the software developer, was the end goal. Joe was probably my biggest supporter, and the guy I respected the most.”

That solution-oriented, collaborative mindset became the bedrock of Greg’s management philosophy. Greg has been recognized by the National Amtelco Equipment Owners (NAEO) with awards in 2003, 2013, and 2026. In 2021, Greg received the coveted Amtelco Hall of Fame award. When asked what advice he would offer to new employees just starting out in the industry, he emphasized adaptability and courage.

“Be flexible and open with things. Understand that we don’t have a guidebook that tells us what steps we should take next,” said Greg. “Don’t be afraid of trying new things. That’s part of the spirit of Amtelco. Mr. C was an inventor. The amount of hardware we developed as a small company is pretty amazing. It advanced us and pushed us past our competitors. And you know, it was all hard work.”

As he prepares for his final day at Amtelco on July 3, 2026 (which is also his birthday, Greg reflects on what he will miss the most: time with his son at work and the deep-rooted relationships he has with customers.  Amtelco’s unique family culture extends directly to its customer base, allowing Greg to turn professional partnerships into genuine, lifelong friendships.    

“Having the ability to work with my son is fantastic. That’s the thing I’ll miss the most. And also, I think the relationships with our customers are more like family,” Greg said. “I truly believe that they are my friends, you know, and I have no problem hanging out with them. The times I’ve done that with our customers are one of my favorite experiences.”

Greg’s post-Amtelco schedule is already filling up fast, courtesy of his four grandchildren. “Our youngest granddaughter has already set up Mondays as pool days at Grandma and Grandpa’s house. So, I’ve already got Mondays committed, I just gotta work on the rest of the week.”

Please join us in thanking Greg for his 45 years of unmatched dedication, brilliant problem-solving, and warmth. We wish him the absolute best as he steps into a well-deserved retirement filled with travel, family, and sunny days by the pool!  

Greg’s retirement marks the end of an incredible era, but the department will remain in highly capable hands. Watch for announcements about the next leader of Amtelco’s Customer Operations!