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Reliable contact center software for healthcare and businesses.
We aim to unify and simplify your communication processes. Our highly interoperable solutions can be customized for your organization. Automation and integrations help streamline workflows to save crucial time and reduce operator errors.
Critical communication solutions for healthcare.
Healthcare communication is complex, but we are here to be your partner in all things connection, automation, AI, call flow, and scripting. Our customizable software improves processes for code calls, notifications, on-call, web-based communications, secure messaging, and more.
Grow your business. Boost productivity.
Our cloud-based contact center software scales with your growing needs and works behind the scenes so your agents can focus on professional call handling. Amtelco’s technology—and customer service—are reliable, stable, and ever-evolving.
Featured Product
Intelligent Virtual Agent (IVA)
Fast, secure, and reliable healthcare communication. So you can focus on what matters most.
Clinical communication is complex. In fact, its speed and reliability is one of the biggest issues in healthcare today. We take pride in our customized systems, scripting software, and emergency notifications to minimize negative patient outcomes, and save those critical seconds.
As medical staff rely on this crucial link between their patients, it is of the utmost importance that their connection is as quick, smooth, and professional as possible.
Looking to reduce labor costs and increase your contact center’s productivity?
Intuitive call flow navigation effortlessly guides your agents through each call using customized scripts. Call flow scripts also reduce training time because protocols can be built into navigation scripts to remove guesswork.
Pre-program intuitive call flow scripts with our drag-and-drop scripting tool to write customized scripts for any type of call—even emergency situations. The call scripting tool is intuitive, allowing staff with limited or no experience to use it.
Build your own custom communications system from our ever-expanding menu of products–or just select a few elements to integrate with your existing system.
Intelligent Virtual Agent
Contact Center Software
Answering Service Software
Secure Messaging App
Hospital Messaging System
On-Call Scheduling
Scripting
Directories
