Amtelco’s Third-Party Integrations

A third-party integration happens when we connect to other applications that have not been built by Amtelco. This connection is achieved through Application Program Interfaces (APIs). Using APIs means that developers are able to build a new solution using existing components instead of creating code from scratch. Integrating an API into another vendor’s solution saves an incredible amount of time, is less costly, and results in a solution that best fits our customer’s communication and technology requirements.

Amtelco’s partners integrate at a high level with our call center, on-call scheduling, HIPAA-compliant secure messaging, and emergency notification solutions to produce a comprehensive solution that satisfies the needs of each organization.

We have different types of interfaces including:

• Alarms
• Dashboard Workforce Management
• Electronic Health Record (EHR)
• Faxing
• Landline to Text
• Nurse Call/Triage
• On-Call
• Private Branch Exchange (PBX)
• Short Message Service (SMS)
• Secure Messaging
• Social Media Monitor
• Speech Analytics
• Telehealth Video Conferencing
• Wireless Communications Transfer Protocol (WCTP)
• Wireless Devices

Having strong partnerships with other technology vendors is very important. Having solid professional partnerships results in a better solution and better customer service for our shared customers. Our partners work closely with us through each phase of system planning, configuration, and implementation.

The companies we work with depend on the type of integration our customers need:

• Alarms
  • Singlewire/InformaCast
  • HillRom
• Dashboard Workforce Management
  • Loxysoft/Serenova
  • NICE
• EHR
  • Cerner
  • Epic
  • McKesson
• Faxing
  • Right Fax
• Landline to Text
  • Infinite Convergence/NetSfere
• Nurse Call/Triage
  • LVM
  • Rauland Borg
  • GE Healthcare
• On-Call
  • Amion
  • Lightning Bolt
  • QGenda
  • TigerConnect
  • TransformativeMed
  • Vocera
• PBX
  • Avaya
  • Cisco
  • Mitel
  • NEC
• SMS Aggregator
  • Infinite Convergence/NetSfere
  • T3/Infinium/Integritek
  • TTG (TAS Technical Group)
• Secure Messaging
  • Cirrus
  • Doc Halo
  • Imprivata/Cortext
  • Interbit Data
  • Voalte
• Social Media Monitor
  • NotifyUs
• Speech Analytics
  • Call Cabinet
• Telehealth Video Conferencing
  • Bluestream Health
• WCTP
  • American Messaging
  • Mobile Heartbeat
  • pMD
  • Qliqsoft
  • Telemedic
  • TigerConnect
  • Vocera
• Wireless Devices
  • Ascom
  • SpectraLink

If you are interested in an integration you don’t see listed here please contact us. We are more than happy to speak with you about your needs and help find solutions that will work for your organization.