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    A photo of Nancy Beale
    May 14, 2024

    Tech and the Nursing Shortage – An Interview with Nancy Beale

    An Interview with Chief Nurse Executive and Healthcare IT Leader Nancy Beale, Ph.D., MSN, R.N., B.C. about how technology can help address the nursing shortage.
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    All Articles
    A doctor views a mass notification she received on her cell phone.
    Blog
    May 3, 2024 | Emergency Notifications

    Automated, Emergency, and Mass Notifications

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    Efficient Call-Handling Software
    Blog
    April 30, 2024 | Contact Center Software

    Top 7 Call Center Software Tools for Efficient Call-Handling

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    Laptop with 'Hosting Solutions' on screen for a hosted call center
    Blog
    April 23, 2024 | Cloud Contact Center

    Is a Hosted Call Center a Good Fit for Your Business?

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    Blog
    April 16, 2024 | Amtelco News

    Join Amtelco at These Upcoming Events

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    The Power of Real-Time Data and Analytics in Contact Centers: A Comprehensive Guide
    Blog
    April 9, 2024 | Contact Center, Reporting and Analytics

    The Power of Real-Time Data and Analytics in Contact Centers: A Comprehensive Guide

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    Call center security, lock, router, WiFi
    Blog
    April 2, 2024 | Contact Center, Contact Center Software

    Is Your Call Center Secure?

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    Blog
    March 27, 2024 | Amtelco News

    Amtelco Wins Top Workplaces 2024 Award

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    Web-based Enterprise On-Call Scheduling
    Blog
    March 26, 2024 | On-Call Scheduling

    Web-based Enterprise On-Call Scheduling Vs. a Siloed, Paper Approach

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    Blog
    March 19, 2024 | Emergency Notifications, Operator Consoles

    Best Practices for Designing Effective Automated Notification Workflows

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    Increasing Patient Safety With Effective Healthcare Teamwork
    Blog
    March 12, 2024 | Healthcare, Secure Messaging App

    Increasing Patient Safety With Effective Healthcare Teamwork

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    A contact center supervisor assesses the performance of her agents.
    Blog
    March 5, 2024 | Contact Center

    The Importance of Agent Assessment in a Contact Center

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    How CCaaS Enables Omnichannel Customer Support for Improved Engagement
    Blog
    February 27, 2024 | Answering Service Software, Contact Center

    How CCaaS Enables Omnichannel Customer Support for Improved Engagement

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    Blog
    February 21, 2024 | Amtelco News, Contact Center Software

    Amtelco Announces New Software Release

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    Blog
    February 20, 2024 | Contact Center Software, Healthcare

    How Our Software Helps Hospitals Do More with Fewer Resources

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    Hospital contact center operators.
    Blog
    February 13, 2024 | Directories, Healthcare

    Unifying Healthcare Communication is What We Do

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