
Blog
Show me articles about...
Featured Article
August 18, 2026
The ROI of a Human in the Loop Strategy
In short, the return on investment (ROI) of a human in the loop (HITL) strategy is that HITL optimizes both human and technology resources. You stop paying humans to do repetitive, easily automated tasks, and you stop risking relationships with your callers, patients, and customers by forcing an AI to
Read MoreAll Articles
August 11, 2026 | ANZ Healthcare, Cloud Contact Center, Secure Messaging App
Workforce Flexibility: Ensuring Seamless Communication Across Remote and Hybrid Healthcare Teams
Read MoreJuly 31, 2026 | Answering Service Software, Contact and Call Center Software, Feature Focus, Scripting
Get More from Your Scripts with our Script Assessment Program
Read MoreJuly 28, 2026 | ANZ Healthcare, Contact and Call Center Software, Healthcare Operator Console
eBook: Why Digital Coordination Centres Need an Expert Human Switchboard
Read MoreJuly 22, 2026 | 50th Anniversary, Amtelco News
Amtelco Announces Healthcare Leadership & Education Seminar
Read MoreJuly 21, 2026 | Artificial Intelligence (AI), Intelligent Virtual Agent
What Does Having a Human in the Loop Mean?
Read MoreJuly 14, 2026 | ANZ Healthcare, Healthcare, Healthcare Operator Console
Why a Single Source of Truth (SSOT) is Crucial for Healthcare Interoperability and EMRs
Read MoreJuly 7, 2026 | 50th Anniversary, Amtelco News
Amtelco Employees Celebrate 50 Years of Connection
Read MoreJune 30, 2026 | Answering Service Software, Contact and Call Center Software, Secure Messaging App
Ensure Faster Responses to Urgent Messages Using SMS Escalation
Read MoreJune 26, 2026 | Answering Service Software, Contact and Call Center Software, Feature Focus
Decrease Hold Time for Your Callers by Offering Callbacks
Read MoreJune 23, 2026 | Contact and Call Center Software, Healthcare, Healthcare Operator Console
What is a Patient Support Program (PSP)?
Read MoreJune 16, 2026 | Healthcare















